We're Here to Support Your Craft
Whether you need help pairing a Bluetooth printer, configuring custom garment production routes, or migrating old customer measurements — our team is at your service.
Fastest Response (< 15 mins)
WhatsApp Concierge Helpline
Our quickest channel. Chat directly with dedicated boutique technical specialists.
Response in 2–4 hours
Email Help Desk
For billing inquiries, GST invoice requests, and detailed technical troubleshooting.
Mon–Sat (9 AM – 8 PM IST)
Telephone Assistance
Speak directly with an onboarding manager for workshop configuration.
Service Commitments & Support Hours
Operating Hours
Monday to Saturday, 9:00 AM to 8:00 PM IST (Indian Standard Time).
Platform Uptime SLA
99.9% uptime commitment backed by high-availability cloud infrastructure in Mumbai.
Dedicated Onboarding
Free remote staff training and printer setup assistance included with all Growth tier plans.